Simplifying Freight Solutions with Clique Logistics
Welcome to Clique Logistics, Australia’s most customer-focused freight broker. At Clique, we pride ourselves on being your ultimate partner in transport, providing quality services that cater to all your freight needs. As” Your Mates in Transport,” we strive to build strong relationships and help you do what you do best, concentrating on your core strengths and fostering business growth.
Our 9:9 Never! Freight Service & Support promises unparalleled customer appreciation and support, so you can rest easy knowing that we understand your urgency. With a keen eye on personalised freight solutions, we tailor our services to suit your specific requirements, ensuring that your goods are delivered safely and efficiently.
Our comprehensive approach to freight management brings you exceptional customer support, cutting-edge technology, a network of reliable carriers, and ongoing advisory services. We are committed to continuous improvement, carrier optimisation, and risk management to ensure that your freight is always in the best possible care.
CLIQUE
May
9.9.NEVER!
STATS
Answer Within 9 Sec
83.5%
Respond Within 9 Min
98.7%
Never chase the same issue twice
99.0%
Our Solutions
We are experts in the Australian road and air freight market. We don’t compromise on quality and only partner with organisations that truly understand the benefits of a great freight management solution. By consistently providing great freight management, we help our customers focus on what they do best, grow their businesses, and impact their bottom line.
We provide the technology, the carriers, the customer support, one reconciled invoice for all your shipments, and the ongoing advice. All you have to do is get your freight ready, and we will do the rest.
This service, handcrafted on a case-by-case basis to fit your needs is managed end to end – and is underpinned by the strongest DIFOT in the industry.
Clique Logistics proudly partners with FreightSafe and FreightInsure – providing our customers with complete coverage options on all shipments booked through Clique Logistics.
Our FreightSafe Warranty (FSW) program allows you to claim up to $1,000 on any shipments that may be lost or damaged in transit.
For higher value shipments, our partnership with FreightInsure allows our customers to take out additional cover up to $50,000, providing peace of mind that their consignments are protected.
**Terms and Conditions apply to the FreightSafe and FreightInsure Warranties.
To find out more about FreightSafe, please click here.
For FrieghtInsure, please click here.
At Clique Logistics, we offer a freight management system in the form of MachShip to help you harness the power of cutting-edge tools and systems allowing you to turn freight and logistics from a cost centre into an opportunity to develop a sustainable competitive advantage in your industry.
Put simply, Machship provides its users with the benefits of one single system to book, track, and manage shipments – providing a single source of truth for your freight and logistics activities.
To find out more, please click here.
We pull apart our performance and yours. We report on opportunities and risks (before they occur) then make suggestions on what we should do next.
At Clique Logistics, we are all about enhancing your supply chain operations through optimising your carrier network. This ensures your operations run at peak efficiency, employing advanced technology and industry expertise to develop a robust freight network that improves delivery times and provides unbeatable reliability.
We adapt your network to keep pace with the ever-changing market and customer expectations, offering you a competitive edge and loyal customers.
Supply chain disruptions can cause some serious headaches for your business – that is why we are proactive in our approach to Risk Management. We’re here to help you spot, evaluate, and tackle potential risks before they mess with your daily operations.
Our team uses a holistic approach to risk management, not only managing Chain of Responsibility obligations for our customers, but also other operational challenges including natural disasters, peak delivery periods, market fluctuations and technology-related disruptions.
To find out more, please click here.
Why Choose Us?
What our clients say
”They are responsive when it comes to getting back to me, there are no lines of demarcation and whatever you want them to look at, they are more than happy to work with you on it. They are also flexible and honest so there are never any surprises.”
”The team is just fantastic. They’re the best with their communication and are always on the ball taking care of things for me. The first time I ever had an issue when a truck didn’t turn up, I was so stressed and they just told me to stop worrying and that this was what they do, so that was great.”
”The communication is second to none – I like the updated information they give about timeframes, they keep within those timeframes and get back to you when they say they will. I also like the consistency of staff, so I’ve been able to build a relationship with some of them which is pretty good.”
”They are really good overall, they provide excellent customer service and they do so at a very good level. When we have issues come up, they handle them really well as they are efficient in coming back with a solution. I can see that they go out of their way to get any issue resolved for us. Since we have started using Clique Logistics, we don’t use anyone else and that’s because they know what we need and we also have a good relationship.”
”They have delivered on everything they have promised. Whenever we have any issues we contact them about, they always come back to us about it, so we never have to chase them up. Their follow-up is great and they always give me the updates first, which is always a bonus for me.”
What we value
Experience the Difference with Clique
Create an account in minutes and you will be able to:
- Get access to book shipments anywhere in Australia
- Unlock rates and services for Australia’s best carriers
- You get to pick and choose who you use
- Any problems, our Support Teams are waiting
Clique Logistics News
What to Look for in a Freight Management Company: Prioritising Customer Experience and Service
When selecting a freight management company in Australia, businesses must prioritise customer experience and service quality. Exceptional customer service is more than just on-time delivery;
Customer Service in the Australian Transport Industry
Customer service plays a pivotal role in the success of any business, and the transport and logistics sector is no different. Whether you’re using a
Four Key Steps to Minimise Environmental Impact Through Shipping in 2025
As businesses across Australia seek to improve their sustainability efforts, the shipping sector presents a prime opportunity to reduce environmental impact. Shipping is a significant
Clique Logistics: Leading the Way in B2B Returns Management
At Clique Logistics, we understand that an efficient returns process is essential for maintaining strong customer relationships and optimising supply chain operations. Here’s how Clique
Best-in-Class B2B Returns Management with Clique Logistics: Leveraging Technology and Continuous Improvement
Effective B2B returns management is a critical component of any business’s supply chain strategy. At Clique Logistics, we understand the importance of delivering an efficient,
Freight Brokers 101
Freight brokers act as crucial links between shippers and carriers. They negotiate rates, find the best shipping solutions, and guarantee compliance with safety standards. You
”They are responsive when it comes to getting back to me, there are no lines of demarcation and whatever you want them to look at, they are more than happy to work with you on it. They are also flexible and honest so there are never any surprises.”
Nelson Ostler COO, UES International